Privacy Policy

Floraison Tour (hereinafter “the Company”) has established the following Privacy Policy (hereinafter “this Policy”) regarding the handling of users’ personal information in the services provided on this website (hereinafter “the Services”).

Article 1 (Personal Information)

“Personal information” refers to “personal information” as defined in the Act on the Protection of Personal Information. It means information about a living individual that can identify a specific individual by name, date of birth, address, telephone number, contact details or other descriptions contained in that information, as well as information that can by itself identify a specific individual (personal identification information), such as data relating to appearance, fingerprints or voiceprints, and the insurer number on a health insurance card.

Article 2 (How We Collect Personal Information)

When users register to use the Services, the Company may ask for personal information such as name, date of birth, address, telephone number, email address, bank account number, credit card number and driver’s licence number. The Company may also collect information, including transaction records and payment information containing users’ personal information made between users and our partners, from our partners (including information providers, advertisers and ad distributors; hereinafter “Partners”).

Article 3 (Purposes of Collecting and Using Personal Information)

The Company collects and uses personal information for the following purposes:

To provide and operate the Company’s services
To respond to enquiries from users (including verifying identity)
To send emails about new features, updates and campaigns of services the user is using, and about other services provided by the Company
To contact users as necessary, such as for maintenance and important notices
To identify users who have violated the terms of use or who attempt to use the services for fraudulent or improper purposes, and to refuse their use
To allow users to view, change or delete their registered information and to view their usage status
To charge users fees for paid services
For purposes incidental to the above

Article 4 (Changes to the Purpose of Use)

The Company will change the purpose of use of personal information only where the new purpose is reasonably recognised as being related to the previous purpose.
If the purpose of use is changed, the Company will notify users of the new purpose by a method prescribed by the Company, or publish it on this website.

Article 5 (Provision of Personal Information to Third Parties)

The Company will not provide personal information to third parties without the prior consent of the user, except in the following cases and in cases permitted under the Act on the Protection of Personal Information and other laws and regulations.
1. When it is necessary to protect a person’s life, body or property and it is difficult to obtain the person’s consent
2. When it is particularly necessary to improve public health or promote the healthy development of children and it is difficult to obtain the person’s consent
3. When it is necessary to cooperate with a national government agency, a local government, or a party entrusted by either in carrying out duties prescribed by law, and obtaining the person’s consent is likely to interfere with those duties
4. When the following matters have been notified or announced in advance and the Company has submitted a notification to the Personal Information Protection Commission:
  1. That the purpose of use includes provision to third parties
  2. The items of data to be provided to third parties
  3. The means or method of provision to third parties
  4. That provision to third parties will be stopped at the person’s request
  5. The method for accepting the person’s request
Notwithstanding the preceding paragraph, in the following cases the recipient of the information is not considered a third party:
1. When the Company entrusts all or part of the handling of personal information to the extent necessary to achieve the purpose of use
2. When personal information is provided as a result of the succession of business due to a merger or other reasons
3. When personal information is used jointly with specific parties, and the person has been notified in advance, or can easily learn, of that fact, the items of personal information used jointly, the scope of the joint users, their purpose of use, and the name of the person responsible for managing the personal information

Article 6 (Disclosure of Personal Information)

When a person requests disclosure of their personal information, the Company will disclose it to that person without delay. However, if disclosure falls under any of the following, the Company may decide not to disclose all or part of it, and will notify the person of that decision without delay. A fee of JPY 1,000 per request will be charged for disclosure.
1. When there is a risk of harming the life, body, property or other rights or interests of the person or a third party
2. When there is a risk of seriously interfering with the proper conduct of the Company’s business
3. When disclosure would otherwise violate laws and regulations
Notwithstanding the preceding paragraph, as a rule the Company will not disclose information other than personal information, such as history information and characteristic information.

Article 7 (Correction and Deletion of Personal Information)

If personal information about a user held by the Company is incorrect, the user may request the Company, through procedures prescribed by the Company, to correct, add to or delete that information (hereinafter “Correction, etc.”).
If the Company receives a request under the preceding paragraph and determines that it is necessary to respond, it will make the Correction, etc. without delay.
When the Company has made a Correction, etc. under the preceding paragraph, or has decided not to do so, it will notify the user without delay.

Article 8 (Suspension of Use of Personal Information)

If a person requests the suspension of use or erasure of their personal information (hereinafter “Suspension of Use, etc.”) on the grounds that it is being handled beyond the scope of the purpose of use or was obtained by improper means, the Company will carry out the necessary investigation without delay.
If, based on the results of the investigation, the Company determines that it is necessary to respond to the request, it will carry out the Suspension of Use, etc. without delay.
When the Company has carried out a Suspension of Use, etc. under the preceding paragraph, or has decided not to do so, it will notify the user without delay.
Notwithstanding the preceding two paragraphs, where Suspension of Use, etc. would involve significant cost or is otherwise difficult, and alternative measures necessary to protect the user’s rights and interests can be taken, the Company will take those alternative measures.

Article 9 (Changes to this Privacy Policy)

The contents of this Policy may be changed without notice to users, except as otherwise provided by laws and regulations or by this Policy.
Unless otherwise specified by the Company, the revised Privacy Policy takes effect from the time it is posted on this website.

Article 10 (Contact)

For enquiries regarding this Policy, please contact us at:

Address: Sunshine 1F, 2-20-4 Mitsuyakita, Yodogawa-ku, Osaka 532-0032, Japan
Company name:Floraison Tour

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